Privacy Policy

Privacy Statement
Effective Date: April 2018

This Privacy Statement applies to www.lefapartments.com, owned and operated by Lef Apartment. It outlines how we collect and use information, including personal data, provided on our website. It also explains the choices available to you regarding your personal data and how you can access and update it.

Data Collection

We collect various types of personal data, including:

• Your first name, last name, email address, phone number, and home address.
• Credit card details (card type, card number, name on card, expiration date, and security code).
• Guest stay data, such as arrival and departure dates, special requests, and service preferences.
• Data provided for marketing purposes or through surveys, contests, or promotional offers.

While providing personal data is optional, not providing certain details may impact some of your transactions with us.

Automated Data Collection

When using our website, we automatically collect information, some of which may be personal data. This includes language settings, IP address, location, device settings, device operating system, log information, usage time, requested URLs, status reports, user agents, browsing history, user booking IDs, and viewed data. We may also use cookies for data collection purposes.

Processing Purposes

We use your personal data for the following purposes:

A. Reservations: To complete and manage your online reservations.
B. Customer service: To provide assistance and support.
C. Guest reviews: To request guest reviews and potentially publish them on our website.
D. Marketing activities: To inform you about new products, services, and offers, with an unsubscribe option available.
E. Other communications: To respond to your requests, send reservation reminders, and gather feedback to improve our services.
F. Analytics, improvements, and research: To conduct research and analysis, improve our services, and enhance the user experience.
G. Security, fraud detection, and prevention: To prevent and investigate fraudulent or illegal activities, ensuring the security of our systems.
H. Legal and compliance: To handle legal disputes, comply with regulations, and enforce agreements.

Legal Bases

For purposes A and B, we rely on the performance of a contract. For purposes C-H, we rely on our legitimate interests, balancing your rights and interests. When applicable, we obtain consent for direct marketing purposes and ensure appropriate measures for automated data processing.

Data Sharing

We share personal data with third-party service providers strictly for processing on our behalf. This includes payment processing, marketing materials, and analytical support. We may disclose personal data to law enforcement authorities as required by law or to prevent criminal acts and fraud.

International Data Transfers

Transferring personal data to countries with less comprehensive data protection laws may occur. In such cases, we make contractual arrangements to ensure European standards of data protection.

Security

We maintain reasonable procedures, systems, and physical safeguards to protect personal data from unauthorized access and misuse. Only authorized personnel can access personal data.

Data Retention

We retain personal data as necessary to provide services, comply with laws, resolve disputes, and detect/prevent fraud or illegal activities.

Your Choices and Rights

You have the right to:

• Request a copy of your personal data.
• Update or correct your personal data.
• Object to or restrict the processing of your personal data.
• Request the erasure of your personal data.
• Request the transfer of your personal data to a third party.
• Withdraw consent for processing personal data.
• Ensure the accuracy of your personal data.

If you have any questions, concerns, or wish to exercise your rights, please contact us at info@lefapartments.com or your local data protection authority.

Changes to the Notice

This Privacy Statement may change over time. Any material changes or changes impacting you will be communicated prior to commencing the processing of your personal data for new purposes.

Thank you for reading our Privacy Statement.